Cybersecurity and Your New Business Printer
Tips Small Businesses on Printer Security
By Carolyn Schrader
A new printer comes with so many fabulous features. It is like a mini-computer into itself. And there lies a problem.
Like a mini-computer or Internet of Things device, it can be hacked. And hackers are finding printers an attractive
option for penetrating computer networks. In one study of over 200 companies, more than half had a data breach
linked to a printer security gap. Some security experts believe that printer cyber-attacks will grow as more hackers
start to use unsecured printers for crypto-mining.
A typical business grade printer stores everything copied, scanned, faxed, and emailed on its hard drive. If the
access to the printer is not secure from the outside, a hacker can steal documents from the drive as well as use the
printer as a route into your computer network.
3-D printers are also vulnerable to cyber-attacks, since they are often used for trade secret prototype work or
custom manufacturing. Lax security will allow a cybercriminal to access your design work or sabotage printing
production as well as potentially accessing your computer network.
If your business comes under the European Union’s General Data Protection Regulation (GDPR), your printers
must be secured. Most businesses use printers for confidential data as well as other data and therefore are subject
What your business can do
If you are using business grade printers, be sure to leverage the built-in security features. Talk with your
cybersecurity expert so he or she can:
Change the default password used for the administration control panel
Use encrypted connections when accessing the printer administrative control panel
Disable services you don’t use frequently (FTP, Telnet, etc.) that may be printer defaults
Update and patch the printer firmware. Add this activity to your regular network administrative reviews
Is your printer over 2 years old? Consider buying a new one with strong cybersecurity features. Manufacturers have
added many new security features in recent years. When you shop for new printers, search the vendor’s product
specifications web pages or talk to a sales person about what cybersecurity features come with the models you are
Several major printer companies offer printer risk assessments for free. For example, HP offers a basic assessment
that takes an hour or less. They will scan up to 20 HP network printers.
If you are using home office/personal use printers, know that these printers have very little security built in. The
printer may have internet access capability but without security measures to limit intrusion attacks.
If you receive unwanted documents on your printer, don’t ignore them. Contact your cybersecurity specialist so he
or she can investigate the source and take corrective action as needed.